Terms of Service

These Terms govern your use of Desperate Healthwives (the "Service"). By creating an account or using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

1. Eligibility

You must be at least 16 years old and able to form a binding contract to use the Service. By using the Service, you confirm you meet these requirements.

2. The Service is not medical care

Desperate Healthwives is an observational journaling and pattern-recognition tool. It does not provide medical, psychological, or any other professional advice and is not a substitute for consultation with a qualified clinician. See our Medical Disclaimer for the full statement. In an emergency, contact your local emergency services.

3. Your account

• You are responsible for safeguarding your login credentials.
• You are responsible for activity that occurs under your account.
• You must notify us immediately of any unauthorised use.

4. Acceptable use

You agree not to:

• Use the Service to harass, threaten, dox, or impersonate any person
• Post unlawful, hateful, sexually explicit, or commercial spam content in the community
• Attempt to reverse engineer, scrape, or interfere with the Service
• Use the Service to provide medical advice to another person
• Upload another person's health data without their explicit permission

We may suspend or terminate accounts that violate these rules.

5. Your content

You retain ownership of the content you log (symptoms, journal entries, check-ins). You grant us a limited licence to store, process and display that content solely for the purpose of providing the Service to you. Anything you post in the community can be removed by us if it violates these Terms.

6. AI-generated output

Features that use AI (such as Appointment Prep) generate text based on the data you provide. AI output may be inaccurate, incomplete, or out of date. You are responsible for reviewing AI output before relying on it in any clinical or personal decision.

7. Subscriptions and payments

Some features may require a paid membership. Pricing, billing intervals, and what is included will be shown at the point of purchase. Subscriptions renew automatically until cancelled. You may cancel at any time from your account settings; access continues until the end of the paid period. Refunds are issued at our discretion and as required by applicable law.

8. Termination

You may delete your account at any time. We may suspend or terminate your access if you breach these Terms or use the Service in a way that creates legal or safety risk. On termination, your data is deleted as described in our Privacy Policy.

9. Disclaimer of warranties

The Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, accuracy, or non-infringement.

10. Limitation of liability

To the maximum extent permitted by law, Desperate Healthwives, its founders, employees and contributors will not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or data, arising out of or related to your use of the Service. Our total liability for any claim relating to the Service is limited to the greater of (a) the amount you paid us in the 12 months before the claim, or (b) USD 50.

11. Indemnity

You agree to indemnify and hold us harmless from any claim arising out of your misuse of the Service or violation of these Terms.

12. Changes

We may update these Terms from time to time. Material changes will be announced in-app or by email. Continued use of the Service after changes take effect means you accept the updated Terms.

13. Governing law

These Terms are governed by the laws of England and Wales, without regard to conflict-of-law principles. Disputes will be resolved in the courts of London, unless mandatory local consumer law in your country of residence provides otherwise.

14. Contact

Questions? hello@desperatehealthwives.com.